In an exclusive interaction, Vishal Shah, Co-Founder and CEO of Synersoft Technologies Pvt. Ltd., sheds light on the evolving cybersecurity landscape for small and medium enterprises (SMEs). With cyber threats on the rise and compliance requirements tightening, SMEs often struggle to secure their digital assets effectively. Shah discusses how Synersoft’s flagship product, BLACKbox, is revolutionizing SME cybersecurity by offering an all-in-one, cost-effective solution that simplifies IT security management, ensures compliance, and mitigates data protection challenges. He also shares insights on the company’s future roadmap, including AI-driven automation, remote work security, and strategic innovations to empower Indian businesses in the digital age.
1. Synersoft Technologies has positioned itself as a key player in data security and IT solutions for SMEs. What are the biggest cybersecurity challenges small and medium enterprises face today, and how does Synersoft address them?
At Synersoft Technologies, we deeply understand the cybersecurity and compliance challenges that Indian MSMEs face. Unlike large enterprises with dedicated IT teams and extensive budgets, MSMEs often struggle with securing their digital assets due to resource constraints, lack of expertise, and reliance on fragmented security solutions.
To bridge this gap, we developed BLACKbox, a comprehensive cybersecurity solution that simplifies IT security management. Instead of requiring separate investments in file servers, firewalls, domain controllers, storage solutions, VPNs, and endpoint security, BLACKbox consolidates all these critical functions into a single, easy-to-deploy platform. This not only reduces costs but also eliminates the complexity of dealing with multiple vendors and configurations, making enterprise-grade security accessible to businesses of all sizes.
Beyond safeguarding data, BLACKbox plays a vital role in helping MSMEs meet industry compliance requirements. Many small businesses partner with larger enterprises that demand stringent data security measures, and non-compliance can lead to lost opportunities. With BLACKbox, MSMEs can confidently adhere to regulatory standards, ensuring the security and integrity of their business relationships.
Another pressing challenge for MSMEs is the shortage of skilled IT professionals. Cybersecurity threats continue to evolve, yet many small businesses lack the in-house expertise to manage and respond to them effectively. BLACKbox addresses this by offering an automated, self-sufficient system that handles security and compliance processes with minimal manual intervention. Its plug-and-play functionality ensures that businesses can deploy robust security solutions without requiring specialized IT knowledge.
At Synersoft, our goal is to empower MSMEs with technology that protects their valuable data, supports their compliance efforts, and enables them to grow without being burdened by cybersecurity complexities. In an increasingly digital world where cyber threats are constantly evolving, we provide MSMEs with the confidence and resilience they need to operate securely and efficiently.
2. Your flagship product, BLACKbox, is designed to help SMEs with data protection and IT standardization. Could you elaborate on its key features and how it differentiates itself from other data security solutions in the market?
BLACKbox has established itself as a trusted and widely recognized brand among Indian industries and businesses, offering a cost-effective, AI-powered solution tailored specifically for MSMEs. Designed to simplify data protection and IT standardization, BLACKbox functions as a centralized data hub while providing robust security against accidental or intentional data deletion, ransomware attacks, and off-premise disaster recovery.
What makes BLACKbox unique is its ability to prevent data theft through multiple vectors, including USB ports, email attachments, and cloud storage drives. With thousands of installations across
diverse industries, it stands as one of the most reliable and indigenously developed cybersecurity solutions in India.
Often referred to as “IT in a Box,” BLACKbox integrates multiple IT and security functions into a single hardware/software system, replacing the need for separate solutions such as file servers, firewalls, mail servers, domain controllers, backup systems, disaster recovery solutions, cloud storage, endpoint security, VPN servers, and storage devices. This consolidation not only reduces complexity and costs but also ensures seamless IT management for SMEs that may lack dedicated IT teams.
Our commitment to simplicity, effectiveness, affordability, dependability, and scalability sets us apart from competitors. Unlike conventional data security solutions that focus on IT managers’ needs, BLACKbox is designed from a Data Owner’s perspective—prioritizing business continuity, compliance, and risk mitigation in a way that is practical and easy to implement.
Another key differentiator is the proprietary features exclusive to BLACKbox, which enhance security and control at a granular level. These include:
- Autocratic Centralization – Ensuring that all data is systematically stored in a secure, centralized location.
- Vault-Workspace – Offering a segregated, controlled environment for confidential data. • Happy Hours – Enabling controlled access to external storage for a defined period.
- Screen Captures & USB Usage Reporting – Providing detailed insights into data access and potential leaks.
- On-the-Fly VPN & BCC Intercept – Enhancing secure remote access and monitoring outbound communications.
- Email Shadowing – Keeping track of email activity to prevent unauthorized data leaks.
Additionally, BLACKbox is a single, comprehensive solution that supports all types of devices— laptops, desktops, mobile phones, and tablets—whereas most competing brands offer separate solutions for different device types.
By integrating advanced security with ease of use, BLACKbox ensures that MSMEs can protect their critical data, comply with regulatory requirements, and optimize IT operations without needing complex, multi-vendor setups. It’s a game-changer in the cybersecurity landscape for small and medium enterprises.
3. With the rise of remote work and cloud adoption, data security threats have evolved significantly. How is Synersoft leveraging emerging technologies like AI and automation to enhance cybersecurity for its clients?
As remote work and cloud adoption continue to grow, MSMEs face serious cybersecurity challenges due to uncontrolled remote access, data leakage risks, and compliance issues. At Synersoft, we address these concerns with BLACKbox AAA (Anytime-Anywhere-Anydevice)—a secure, cost-effective, and compliance-friendly remote access solution designed specifically for MSMEs.
Unlike conventional remote access methods such as Remote Desktop Protocol (RDP), TeamViewer, Anydesk, and traditional VPNs, which expose businesses to cyber threats, BLACKbox AAA ensures that employees can securely access corporate systems without compromising data integrity or IT security.
Key Advantages of BLACKbox AAA:
- Secure & Controlled Remote Access
o Employees can work from anywhere without downloading or storing data on personal devices, eliminating data leakage risks.
o Ensures compliance with IT security policies by allowing remote access only to authorized users and devices.
- Prevention of Data Theft & Unauthorized Access
o Unlike standard remote access tools that permit unmonitored file transfers, BLACKbox AAA prevents unauthorized data copying, cloud uploads, and USB transfers.
o Provides a structured and controlled environment where business-critical data remains within the organization’s secure infrastructure.
- Cost-Effective & IT-Friendly Solution
o BLACKbox AAA eliminates the need for expensive VPN setups or third-party remote access tools, offering a budget-friendly solution tailored for MSMEs.
o Requires minimal IT expertise, making it easy to deploy without complex configurations.
By implementing BLACKbox AAA, MSMEs can embrace remote work without worrying about security loopholes. It ensures business continuity, data security, and regulatory compliance— all while keeping IT costs under control.
4. Compliance with data protection laws such as GDPR and India’s Digital Personal Data Protection Act is becoming increasingly important. How does Synersoft assist SMEs in navigating regulatory challenges while ensuring data integrity?
Ensuring compliance with data protection laws such as GDPR and India’s Digital Personal Data Protection Act (DPDPA) is becoming a critical priority for Indian MSMEs. At Synersoft Technologies, we recognize that compliance is not just about meeting regulatory requirements—it is essential for business continuity, customer trust, and competitive advantage.
How Synersoft Helps MSMEs with Compliance and Data Security
- Simplifying Compliance with Robust Security Measures
o With BLACKbox, MSMEs can ensure controlled access, secure data storage, and automated compliance enforcement—critical elements in meeting regulations like GDPR and DPDPA.
o The system provides data access logs, file operation monitoring, and encryption to prevent unauthorized data access and leakage.
- Preventing Data Theft and Leakage
o MSMEs handle sensitive customer data, financial records, and intellectual property, making them prime targets for cyber threats.
o BLACKbox protects against accidental and intentional data leaks by
implementing features like USB port restrictions, email attachment monitoring, and cloud storage access control.
- Enhancing Resilience Against Cyber Threats
o Cyber threats such as ransomware, phishing, and unauthorized intrusions can severely impact MSMEs.
o BLACKbox offers automated data backups, ransomware recovery capabilities, and disaster response solutions, ensuring business continuity without paying a ransom or losing critical data.
- Promoting a Zero-Trust Approach
o MSMEs can adopt a zero-trust policy, where no entity—inside or outside the organization—is trusted by default.
o BLACKbox enables secure VPN-based access, endpoint security, and application whitelisting, minimizing the risk of unauthorized access.
- Strengthening Cybersecurity Awareness and Policies
o Compliance is as much about policies and awareness as it is about technology.
o We help businesses implement employee training programs, strong
confidentiality agreements, and security best practices to prevent insider threats and human errors.
With BLACKbox, MSMEs can confidently navigate the complexities of regulatory compliance, ensuring data integrity, security, and legal adherence—all while maintaining operational efficiency.
5. What are Synersoft’s future plans for innovation and expansion? Are there any new product developments or strategic partnerships in the pipeline to further enhance SME IT infrastructure and security?
At Synersoft Technologies, our future roadmap is firmly aligned with our mission to empower MSMEs with cutting-edge IT security and infrastructure solutions. Our vision is to continuously
evolve BLACKbox into a comprehensive, all-in-one platform that addresses the dynamic and diverse challenges faced by MSMEs.
Future Innovations and Product Enhancements
We are actively investing in next-generation technologies to enhance MSME resilience, efficiency, and security. Some of the key areas of development include:
- Application Virtualization – Enabling seamless, secure access to business applications from any device without compromising data security.
- Application Hosting Infrastructure – Offering cost-effective, scalable solutions for MSMEs to manage their IT operations with minimal infrastructure costs.
- Productivity Insights – Providing AI-driven analytics to help businesses optimize workflows, track user activity, and enhance operational efficiency.
Commitment to the Zero-Trust Security Model
Our innovation strategy is deeply rooted in a zero-trust security philosophy, ensuring that data protection, access control, and compliance remain at the core of our solutions. As cyber threats continue to evolve, we will keep refining our offerings to provide MSMEs with enterprise-grade security without complexity or high costs.
Strategic Collaborations and Expansion
To strengthen our market position and enhance BLACKbox’s capabilities, we are actively exploring strategic partnerships with:
- Technology providers to integrate emerging security frameworks.
- Industry associations to drive MSME awareness and adoption of robust cybersecurity measures.
- Government and compliance bodies to ensure our solutions align with evolving regulations like India’s Digital Personal Data Protection Act.
Through these initiatives, Synersoft aims to redefine MSME IT security, making enterprise-grade data protection, compliance, and IT infrastructure accessible, scalable, and affordable.
